Website Privacy Policy

Last updated: 14 September 2026

This privacy policy explains how Valueonaire Life Coach collects, uses and protects personal information when you visit or interact with valueonairelifecoach.com.

It applies specifically to information collected through this website. It does not cover information collected through unrelated offline activities.

1. Who we are

Valueonaire Life Coach is the data controller responsible for personal information collected through this website.

For questions about this policy or how your personal information is handled, contact:

Email: welcome@valueonairelifecoach.com

2. Information we may collect

We may collect the following information when you use this website:

Your name
Your email address
Your telephone number
Information submitted through contact, enquiry or booking forms
Details you provide when requesting information about coaching services
Your appointment or consultation preferences
Your marketing preferences
Your IP address
Your browser type, device type and operating system
Information about how you use the website, including pages visited, links selected and time spent on the website
Cookie identifiers and similar technical information

Please avoid providing sensitive personal information through general website forms unless it is necessary. If you voluntarily provide information about your health, wellbeing or other personal circumstances, it will only be used to respond to your enquiry or provide the service you have requested.

3. How we collect information

We may collect personal information when you:

Complete a contact or enquiry form
Request information about coaching services
Arrange a consultation or appointment
Subscribe to emails or marketing communications
Contact us using the details published on the website
Accept optional cookies through the cookie consent banner
Browse or interact with the website

Some technical information may be collected automatically by cookies and similar technologies.

4. How we use your information

We may use personal information collected through the website to:

Respond to enquiries and messages
Provide information about coaching services
Arrange consultations, appointments or discovery calls
Take steps towards entering into a contract with you
Deliver services you have requested
Manage website enquiries and communications
Send marketing communications where you have provided consent
Maintain the security and performance of the website
Understand how visitors use the website
Improve the website and visitor experience
Prevent spam, fraud, misuse and other security threats
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims

We will not sell your personal information.

5. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

Consent: Where you agree to receive marketing communications or allow optional cookies. You can withdraw your consent at any time.

Contract: Where processing is necessary to take steps at your request before entering into a contract or to provide an agreed service.

Legitimate interests: Where it is reasonably necessary to respond to enquiries, operate and improve the website, protect its security or manage communications, provided that these interests do not override your rights.

Legal obligation: Where we must process information to comply with a legal or regulatory requirement.

Legal claims: Where information is necessary to establish, exercise or defend a legal claim.

Where special category information is provided, such as information about your health or wellbeing, we will only process it where a valid lawful condition applies. This may include your explicit consent or where processing is necessary in connection with legal claims.

6. Contact and enquiry forms

When you submit a form through the website, the information you provide will be used to respond to your enquiry and manage any subsequent communication.

Website forms may be protected by spam prevention or security services. These services may process technical information such as your IP address, browser information and interactions with the form.

Submitting an enquiry does not automatically subscribe you to marketing communications.

7. Appointments and bookings

If the website allows you to arrange an appointment or consultation, your information may be processed by a third party booking provider.

The provider may collect information such as your name, contact details, time zone, appointment preferences and any information you include with the booking. Its use of your information will also be governed by its own privacy policy.

8. Email marketing

We will only send promotional emails where we have an appropriate lawful basis, normally your consent.

You can unsubscribe at any time by:

Using the unsubscribe link included in a marketing email
Contacting welcome@valueonairelifecoach.com

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

We may retain a limited record of an unsubscribe request to ensure that your preference continues to be respected.

9. Cookies

Cookies are small files placed on your device when you visit a website. They can be used to make the website function, remember preferences, measure website use and support embedded content.

This website may use:

Strictly necessary cookies: These are required for the website to operate, provide security or remember your cookie preferences. They do not normally require consent.

Analytics cookies: These help us understand how visitors use the website, such as which pages are visited and how visitors move around the site.

Functionality cookies: These remember choices or enable additional website features.

Marketing cookies: These may be used to measure advertising activity or build a picture of visitor interests.

Third party cookies: These may be placed by services embedded within the website, such as video, booking, mapping, social media or analytics providers.

Nonessential cookies should only be activated after you provide consent through the cookie consent banner. You can accept, reject or adjust your preferences using the banner.

You can also control cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

10. Analytics and website performance

Where consent has been provided, analytics services may collect information about how visitors use the website. This can include:

Pages visited
Approximate location
Device and browser information
Referral source
Time spent on the website
Website interactions

This information helps us understand website performance and improve the visitor experience. Analytics data may be aggregated so that it does not directly identify individual visitors.

11. Embedded content and external links

Pages on this website may include content provided by other websites, such as videos, maps, booking tools or social media features.

Embedded content may behave as though you visited the provider’s website directly. The provider may collect information, use cookies and monitor your interaction with that content in accordance with its own privacy policy.

The website may also contain links to external websites. We are not responsible for the privacy practices, security or content of external websites. You should review their privacy policies before providing personal information.

12. Who we share information with

We may share personal information with trusted service providers where necessary to operate the website and respond to enquiries. These may include:

Website hosting and maintenance providers
Email and communications providers
Appointment and booking platforms
Website analytics providers
Spam prevention and security services
Professional advisers
Regulators, public authorities or law enforcement bodies where required by law

Service providers should only process information for the agreed purpose and must protect it appropriately.

We may also disclose information where necessary to comply with the law, protect our legal rights, prevent fraud or protect the safety of others.

13. International transfers

Some website service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place. These may include transferring information to a country recognised as providing adequate protection or using approved contractual safeguards.

You can contact us if you would like further information about the safeguards used for international transfers.

14. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period will depend on:

The nature of the information
The reason it was collected
Whether an enquiry develops into a client relationship
Legal, tax or regulatory requirements
The need to establish, exercise or defend legal claims

General enquiries that do not lead to a service may be deleted when they are no longer required. Information relating to an active or former client may be retained for longer where necessary to meet contractual, legal or record keeping obligations.

Analytics information is retained according to the settings applied within the relevant analytics service.

15. How we protect your information

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, email service or internet transmission can be guaranteed to be completely secure. You should avoid sending highly sensitive information through an unsecured website form or ordinary email.

16. Your data protection rights

Depending on the circumstances, you may have the right to:

Request access to the personal information held about you
Ask for inaccurate or incomplete information to be corrected
Ask for your information to be erased
Request that the use of your information is restricted
Object to certain types of processing
Receive certain information in a portable format
Withdraw consent at any time where processing relies on consent
Object to the use of your information for direct marketing
Ask not to be subject to certain decisions made solely through automated processing

These rights are subject to legal conditions and exemptions.

To exercise a right, contact welcome@valueonairelifecoach.com. We may need to request information to confirm your identity before responding.

There is normally no charge for making a request. Most valid requests will be answered within one month.

Further information about individual rights is available from the Information Commissioner’s Office.

17. Complaints

If you have concerns about how your personal information has been handled, please contact us first so that the matter can be investigated.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection:

Website: ico.org.uk
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

18. Children’s information

This website is not intended to collect personal information from children. If you believe that a child has submitted personal information through the website without appropriate permission, please contact us so that the information can be reviewed and, where appropriate, deleted.

19. Changes to this policy

This policy may be updated when the website, its services or legal requirements change. Any updated version will be published on this page with a revised “last updated” date.

20. Contact us

For privacy questions, requests or concerns relating to this website, contact: